Frequently Asked Questions

OFR sources used office furniture from companies that are downsizing, relocating, or upgrading. Instead of sending furniture to landfills, we partner with a national network to donate, recycle, or resell quality pieces. This makes OFR the Midwest’s largest and most sustainable furniture liquidator. 

Yes, OFR showrooms in Milwaukee, Chicago, and Madison are open to the public. Customers can walk in, browse available furniture, and make purchases on the spot. Inventory changes daily, so visiting in person is the best way to see what’s available. See our store hours here. 

Yes, OFR offers local delivery and professional installation services from our Milwaukee, Chicago, and Madison locations. Our team delivers, assembles, and installs office furniture for a seamless setup. Customers can arrange these services at the time of purchase. View our delivery & installation information here. 

No, OFR does not purchase home office furniture or small residential quantities.  

OFR hosts regular used furniture sales, with updates posted daily on Facebook and Instagram. Following us on social media is the best way to stay informed about upcoming sales and exclusive promotions. Consider joining our mailing list for immediate email updates on incoming sales. 

Yes, OFR provides a Lifetime Satisfaction Guarantee on pre-owned and refurbished furniture. If your item fails under normal use, we will repair or replace it. While used furniture may show minor wear, our guarantee covers full functionality and long-term value. Read our full satisfaction guarantee to learn more. 

Commercial-grade office chairs are engineered to last decades, unlike cheaper retail chairs. High-end chairs offer features like lumbar support, seat depth adjustment, and ergonomic design. Buying used from OFR provides access to these premium chairs at a fraction of the cost. Shop our current inventory here. 

Yes, OFR frequently acquires matching sets in bulk and offers refurbishment services to coordinate with your current office design. Our team can also reupholster chairs and panels in your brand colors for a consistent look. 

No, used furniture is delivered partly or fully assembled and does not come in boxes. This saves you time and effort in setup, so your office is ready to use immediately upon delivery. 

Yes, OFR offers free weekly transfers between all store locations. If an item is not available at your local showroom, we can bring it in from another store at no extra cost. 

OFR provides easy-to-follow chair adjustment tutorial videos to help customers set up ergonomic seating correctly. See our chair adjustment tutorial videos here. 

No, OFR does not offer trade-ins. However, we provide affordable pre-owned options and refurbishment services to help customers get value from their office furniture investment. 

OFR can recommend product lines that are regularly available in the used market. OFR provides office furniture rental services and upholstery services to keep your growing workspace consistent in style and branding. 

Yes, OFR offers office space planning, layout design, and reconfiguration services. Our design team helps businesses maximize productivity and style, handling everything from consultation to delivery and installation. Visit our office furniture reconfiguration page to learn more and get in contact with our team. 

Absolutely. OFR provides complete office relocation services, including removing unwanted furniture, delivering new or refurbished items, and offering storage solutions. We make business moves stress-free and efficient. 

Yes, OFR offers professional reupholstery services in Milwaukee, Chicago, and Madison. We refresh office seating and even custom-build upholstered pieces like benches and banquettes to match your design vision. 

No, because used furniture sells quickly, availability changes daily. Reach out to our sales team and they can shop all our inventory for you and find the best fit. 

Mobile-Personalization

Contact Us

Questions? For more information, call our Chicago, Milwaukee, or Madison locations by phone below. We also respond to email inquiries, also linked below.

Call Us

Our furniture experts are ready to answer your questions.

Call OFR

Email Us

Send this short form for a quick response from our furniture experts.

Email OFR

Contact US

"*" indicates required fields

Preferred OFR Location*
I'm Interested In
This field is for validation purposes and should be left unchanged.

Request a Site Visit

We can come to your office!

Request a Visit

Request A Visit

"*" indicates required fields

Where is Your Office?
I'm Interested In:*

Max. file size: 50 MB.
This field is for validation purposes and should be left unchanged.