OFR's Guarantee Buy with confidence.
OFR's Lifetime 100% Satisfaction Guarantee
New Furniture: The manufacturer’s warranty applies to new office furniture purchased from Office Furniture Resources. Proof of purchase from OFR is required.
Pre-owned and Refurbished Furniture: If your pre-owned or refurbished furniture purchased from Office Furniture Resources fails under normal use, during it’s lifetime, we will repair or replace it. Proof of purchase from OFR is required, exclusions apply.
Pre-owned furniture is in good condition, but not perfect. Minor imperfections and blemishes are to be expected. OFR’s Lifetime Satisfaction covers functionality; we strive to provide pre-owned office furniture that performs well, looks good, and saves you money.
Office Furniture Resources, Inc. shall not be liable for consequential or incidental damages arising from any product defect. OFR shall not be liable for damage incurred during misuse, transport or reconfiguration after initial installation.
Office Furniture Resources, Inc. retains the right to inspect final installation of product and to make right through repair or replacement. Pick up and redelivery is not included and is a chargeable service.
*Exclusions: Normal wear and tear, fabric and mesh, 24 hour use, abuse, misuse or accident, installation or modification by others, damage in transit, normal natural variations in color, finish or grain.
**Used and refurbished chair pneumatics and powered height adjustable desk components are covered by our 100% Satisfaction Guarantee for 1 year from date of purchase.
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