OFR 100% Satisfaction Guarantee

Office Furniture Resources Lifetime Satisfaction Guarantee

We stand behind our furniture and guarantee your satisfaction. Download a copy of our Lifetime Satisfaction Guarantee here.

New Furniture: The manufacturer’s warranty applies to new office furniture purchased from Office Furniture Resources. Proof of purchase from OFR is required.

Pre-owned and Refurbished Furniture: If your pre-owned or refurbished furniture purchased from Office Furniture Resources fails under normal use, during it’s lifetime, we will repair or replace it. Proof of purchase from OFR is required, exclusions apply.

Exclusions:

  • Normal wear and tear
  • 24 hour use
  • Fabric and/or mesh
  • Abuse, misuse or accident
  • Damage in transit
  • Normal variations in color, finish or grain

Pre-owned furniture is in good condition, but not perfect. Minor imperfections and blemishes are to be expected. OFR’s Lifetime Satisfaction covers functionality; we strive to provide pre-owned office furniture that performs well, looks good, and saves you money.

Office Furniture Resources, Inc. shall not be liable for consequential or incidental damages arising from any product defect. OFR shall not be liable for damage incurred during misuse, transport or reconfiguration after initial installation.

Office Furniture Resources, Inc. retains the right to inspect final installation of product and to make right through repair or replacement.